shop faq
when will my package arrive?
PLEASE ALLOW 2-3 WEEKS FOR USA ORDERS
PLEASE ALLOW 4-8 WEEKS FOR INTERNATIONAL ORDERS
INTERNATIONAL PACKAGES MAY TAKE UP TO 2-3 MONTHS AT THIS POINT. PLEASE BE PATIENT, THEY USUALLY SHOW UP! THERE HAVE BEEN MAJOR DELAYS WITH THE USPS DUE TO THE PANDEMIC. THANK YOU FOR YOUR PATIENCE!
PLEASE CONTACT ME VIA EMAIL WITH YOUR ORDER # OR FULL NAME IF IT DOESN’T ARRIVE TO YOU IN THOSE TIME FRAMES!
why is shipping so expensive?
UNFORTUNATELY SHIPPING ANYTHING MORE THAN A LETTER INTERNATIONALLY FROM THE US IS PRETTY EXPENSIVE. I HAVE IT AS LOW AS I CAN HAVE IT. IF YOU WANT TO GET SOMETHING INTERNATIONALLY BUT DON’T WANT TO PAY THE HIGH SHIPPING PRICE, GRAB SOME STICKERS! I CAN SHIP THEM MUCH MORE AFFORDABLY!
AUSTRALIA SHIPPING RATES AND SOME OTHER COUNTRIES HAVE INCREASED SINCE THE PANDEMIC.
received the
wrong/missing/damaged item
IF YOU ARE MISSING SOMETHING/RECEIVED THE WRONG ITEM/SOMETHING IS DAMAGED PLEASE EMAIL ME AND I WILL REPLACE YOUR ITEM. I TYPICALLY NEVER ASK FOR THINGS TO BE SHIPPED BACK TO ME SO PLEASE KEEP THE MIX UP AS A LITTLE GIFT FOR MY OOPSIES.
damaged original item
IF AN ORIGINAL CAME IN DAMAGED AND THEREFORE CANNOT BE EASILY REPLACED, EMAIL ME AND WE'LL FIGURE OUT WHAT TO DO!
can i wash the stickers?
SO YOU WANT TO PUT THE STICKERS ON YOUR WATERBOTTLE AND THEN THROW IT IN THE DISHWASHER? I ORDER MY STICKERS FROM STICKERMULE (EXCEPT THE SINNOH STARTER STICKER PACK, THOSE ARE PAPER, DEFINITELY NOT WATERPROOF) AND THEY SAY THAT YOU CAN! CHECK OUT THIS PAGE ON THEIR WEBSITE FOR MORE INFO.